eAssistance Pro is specifically designed for organizations that carry their business operations through websites. It allows organization to interact with customers and other individuals through web based chat session. eAssistance Pro offers two types of operator consoles for site operator. Web based operator console can be accessed by visiting official website of the eAssistance pro software. In addition, Standalone operator console is integrated with advanced chat features and needs to be installed on office computers that are being used by operators. eAssistance Pro can add Live chat to website as per specific needs of organizations. It also helps organization in knowing about changing needs of customers through web based chat sessions. eAssistance Pro offer several HTML chat codes that can be used as website plugins. User can add live chat to website pages using a specific HTML chat code. Adding to that, the software involve three user categories i.e., Admin, Operator and Visitor. Admin is the website administrator who adds new operator accounts and also manage Live conversations on website. Operator is authorized representative of a company that uses Operator console. Visitor is an individual who visits the company website. eAssistance Pro offer online dictionary and automatic spell checker for operators and visitors. It save live chat messages in an offline folder of the operator account when operator is not available in the live chat room. eAssistance Pro also let operator to resize operator to operator chat Windows and alter font style, color and size of the ongoing conversations. It is also available in evaluation version that can add live chat to website of your company for 15 days. After successful evaluation of this software, you need to purchase appropriate sub5scription package to add one or more operators in the operator console. For more details: www.addlivechattowebsite.supportlivechat.org

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