Now it is lot easier to remain and stay connected with your website visitors just by using eAssistance Pro live chat software. This live chat support tool is very beneficial and has got a lot more exciting features. In fact, the software turns very effective and cost nothing after you integrate live chat feature on your website. All that you require is to insert a simple piece of HTML code into your webpage. Adding to that one can always integrated this live chat tool with website being developed on any CMS like WordPress, Joomla, Drupal and any other eCommerce websites. The real striking aspect of the tool is its canned response feature that permits operator to overcome problem of typing the similar answers for commonly asked queries again and again. Besides this, operators can now very well see what visitors are actually typing even before they send it. Apart from this, if one wants to change the theme or other wizard for the overlay chat button then it can be easily updated directly from the ‘Overlay Chat Code’ section. Besides this, users can now take pleasure in a major speed boost in the overall chat experience during chat request and chat response time. Apart from this, using this tool it is very much possible transfer chats, where an operator finding difficult to respond the visitor’s queries could transfer the ongoing chat session. In addition to all this, the tool is well enabled with security filtering facility that prevents unwanted visitors from entering the chat room. Moreover, as an operator, you can effortlessly invite visitors to chat, redirect them to definite web pages and outlook footprints for better assistance. For more details: www.livechat.supportlivechat.org